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The Problem:
  • Vendor missed critical FCS shipping dates for a new product launch.
  • Quality issues forced a high rejection rate.
  • Communication, language and CM management issues slowed production ramp up to a crawl.
  • The customer sent its engineering and management team to China to fix the problems. Trip was unsuccessful.
  • The customer was unsure whether the CM had production capacity to fulfill future orders.
Our Solutions:
  • Bantum’s staff drilled down to the root cause of the problems, and worked directly with the CM staff to implement solutions.
  • IQC metrics were defined and enforced.
  • Bantum sourced qualified, fully audited vendors.
  • The client hired Bantum for their long-term production support.